Customer Testimonials
Last weekend (2/23/19) my wife and I started looking for a used car. We have a baby on the way and my truck isnt exactly kid friendly with its nonexistent back seat. There is no way to get a baby seat in that truck. We started shopping around with a pretty limited budget. When we saw the 2011 Dodge Avenger on Kendall Volkswagen's website we knew we wanted to at least go take a look. Once we decided we wanted the car it was a very easy buying experience thanks to our sales person Joey Magaurn. I really recommend working with him if you want to get a car from Kendall. There wasn't any cheesy sales person persona. Joey was nice and didn't try to press my wife and I into anything we didn't want. We came to look at one car and Joey and the sales team made it possible for us to get that car by negotiating with the banks. I've forgotten the name of the woman who crunched all the numbers with the banks but she deserves a lot of credit too. In the end we got the car we wanted at the price we wanted.We are definitely happy customers! This is the second great purchase experience we've had with a Kendall dealer in Bend.
Great experience! Stopped by one day just to look and caught the attention of sales staff. Joey was that staff member as wasn’t pushy and understood I was just looking. He was very knowledgeable and provided me with solid info. My wife went in a few days later to test drive what I had been there to look at. Joey treated her well and she didn’t feel the usual “dealership” shenanigans were going on. In the end, she got what she wanted for a price that was fair and Zach helped her out. Kendall VW is where I’d recommend if you’re in search of one. I’m impressed. Thank you again.
Grayson Vandermeer is hands down the best salesman there is. If you're looking to get a new or used car or even have any questions about any cars, ask for him. Won't be disappointed.
VW of Bend was great they are a no pressure type of dealer. From the moment I walked in until I walked out all the staff members I came in contact with were polite and informative. I bought a 2019 VW GTI and they did everything in their power to get me what I wanted. They were successful in doing so and would recommend walking in if you are considering buying from them.
We've had our Passat serviced at Kendall twice now. One time it was for warranty work and the other was a water pump. Nothing but 100% satisfaction from the service department and I didn't pay through the roof prices either. They went out of their way to get our car fixed before a holiday trip - It was washed and cleaner than when I brought it in. When we had warranty work they got us a loaner for the day. Great communication with David Tulacz during the entire process. I highly recommend them.
Shoutout to Grayson Vandermeer at Kendall VW of Bend. I found a great car (did not end up buying) and was calling and texting back and forth with him. He sent me all the information including photos, shop inspection,...etc. that I asked for and he very much went out of his way to try and help me (he was willing to drive the car from Bend, OR to Boise, ID if we made a deal). At no point during our conversations did I feel pressured to make a decision. He was honest and straightforward. They even worked on the price-point with me. I recommend them and their service.
I recently was in the market for a car, and let me tell you I've never had an easier experience than with Kendall VW. Within a few hours of my initial inquiry over e-mail with them, Grayson had traded in my car and set me up with a new Jetta. He even agreed to drive the car to my house on his day off(since i didn't know how to drive manual)!! Grayson and Mike were incredibly professional and very helpful. 10/10 will likely buy my next car here.
They were very thorough in the service department. I feel I got very good service & repairs. Yhey washed my car too!
Great experience, low pressure selling
Perfect experience, great service, every issue taken care of.
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