Customer Testimonials
Kendall VW of Bend set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, over the phone to Devon. He was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process- ATTENTION: General Manager-this young man NEEDS TO get a raise, he was the most helpful person their or that I have ever met in my life at a car dealership. And I actually felt like I was saying goodbye to a close friend when I left. Without his follow up original ...
Thank you Devin for working with us and helping us purchase that golf GTI thank you for everything!
I flew to Bend, Oregon from Los Angeles to purchase a used 2015 Golf R. I took a chance because Chris and Damon sold me on their transparency about the car and listed it for a very good price. The car was exactly as advertised when I arrived. They took care of every ask and made the car buying process feel like a breeze. Unfortunately, when I arrived in Los Angeles two weeks later the check engine light came on. Took the car in and discovered over 2k in fixes that my United Car Care service would not pay for. I ...
We came to Kendall Volkswagen of Bend to check out the 2021 Atlas but immediately were swept off our feet with great, honest, and informative service. Having dealt with dealerships that make you want to never buy a car again, working with this trustworthy team made it a fun and painless buying experience. Of course, they believe in the products they are selling and are non-pressure when it comes to choosing the right car for you.
Kendal VW of Bend Oregon, was Awesome. This was by far the best car buying experience ever. Our salesman Chris was informative and very knowledgeable, Damon the manager said hello and was very pleasant. We love our car buying experience so much, our kids bought one the next day. Amazing group of people and awesome VW for every need.
Very helpful staff. Everyone worked hard to make sure we got what we needed. Thank you to Deen, Jae, Adrian and Maggie. My wife and I recommend this Kendall VW of Bend.
I really appreciate the patience and great attitude of Maggie G. and Jimmy . I wanted to buy a nice vehicle for my step daughter and they both made the purchase and process a pleasure . Thanks.
4.5 Overall on the whole experience. The staff was professional, friendly, helpful, and I felt comfortable with them. The only issue I had was the multiple times that there was some document I had to go back and sign because their was an oversight.
Good people, good selection. Adrian is a good salesperson!
I was looking for a quick and efficient transaction and that's exactly what I got. My salesperson Maggie was incredibly helpful, friendly, and very communicative. Jimmy, the sales manager, was also incredibly personable and had everything ready to sign upon my arrival. They listened to my requests, gave me a great deal, and made the whole buying transaction the easiest, quickest, and most pleasant I have ever experienced. I would definitely recommend.
I was looking for a quick and efficient transaction and that's exactly what I got. My salesperson Maggie was incredibly helpful, friendly, and very communicative. Jimmy, the sales manager, was also incredibly personable and had everything ready to sign upon my arrival. They listened to my requests, gave me a great deal, and made the whole buying transaction the easiest, quickest, and most pleasant I have ever experienced. I would definitely recommend.
Very happy with my recent VW Atlas purchase and the entire experience. I had emailed a couple of dealers about a few cars I was considering and by FAR Kendall VW Bend was the most helpful. I felt comfortable asking questions and explaining what I was looking for and that I was looking at other dealerships as well. I never felt the ?sales pitch? that one typically gets from car dealers just honest answers and understanding. We were able to make a deal all via e-mail , thanks COVID-19, and the in person signing was quick and accurate with no extra ...
The sales team was quick and easy to work with. The used car I bought was thoroughly serviced. The two small issues I had the week after I bought the car were taken care of with no charge by the service team.
I worked with Paul in the service center who was absolutely excellent. He went out of his way to work with me to make sure my car received the best service. He called the company that issued my warranty multiple times for authorizations to do work and was a great advocate. His team also was willing to give me a discount on some work due to a very unfortunate situation caused by the local valvoline. I will not take my car anywhere else, and next time I am buying a car this will be my first stop.
We went here to look for a new car. And Joey our salesman was fantastic! He was great to talk to and not pushy at all! This was honestly the best car buying experience I have ever had....Joey was knowledgeable and he made sure we had exactly what we were looking for! Thank you Joey.
Thank you to Tré Winger for working so diligently to get us out the door in the car of our choice. He was courteous, patient, and did everything he could to make this a good experience.
I have been dealing with Kendall VW in Bend for 5 years. Their sales people are very helpful and knowledgeable about their cars. They do not pressure customers. they are very good about working with the customer on buying options. They are also very helpful on explaining and demonstrating the features of a vehicle. A person can go back to the dealer anytime for help on any of the car features. Their service department is excellent. Their facilities are always clean, neat and comfortable.
I was looking for a new car which would handle well in the weather in Bend. Mike Bowers of Kendall Volkswagen was superb in helping me find the right car. He answered all my questions, made the purchase process easy and offered follow-up help if needed. I would send friends to him if they are looking for a car. Exceptional experience!
The seller?s attitude are nice and kind . We very like about our car.
The process was easy thanks to Shelby. Every One was very friendly and willing to help. It was clean, comfortable , and friendly. I got an amazing deal and I live my car. Mindy
5 stars is just not enough ! Let's see 5 stars for the dealership, 5 stars for a terrific job, by Shelby, and another 5 for a great buying experience . 15 STARS is about right ..... thank you! Casey & Stephanie
Though I wasn't able to purchase my dream truck it wasn't from the lack of effort from Devan and Shelby. The experience gave me a whole different look at the stigma with buying a car. I just can't say enough good things and recommend buying your next car from Kendal Volkswagen
My wife and saw a car we wanted on their website. We then went in and was greeted by a “no pressure” salesman Trevor who asked us several questions to see if the car we were looking at was really what are needs were. He was very informative. Trevor then let us test drive the vehicle with out him for a few hours to see if it was really to our liking. We were already preapproved through our credit union and the purchase was a breeze. The dealership has also followed up after the sale to see if there is ...
Shelby was awesome and Derek was so down-to-earth. They were very up-front about everything - definitely not the "usual" experience with a car dealership!
My key had broken off in my ignition with the car on auxiliary, so I ended up with a broken key and a dead battery. Called Kendall Volkswagen of Bend on a Sunday and left a message, the customer service line representative assured me that they would call me back at 7 am when someone would be there to hear my voicemail. They did call me, promptly at about 7:30 am (they open for business at 8 am) I was asleep but she returned my message. I called back and the woman on the phone at the appointment center was absolutely wonderful, super ...
After hitting a large rock my check-engine and coil light started flashing outside of Bend, Oregon. My car was towed to this dealership that evening and I got a call first thing in the morning from Bret, the repair manager. From the very start, he was empathetic and kept in touch with regular updates. Daniel, another employee, drove us wherever we wanted to go in Bend. When my part didn't arrive, Bret even took it on himself to arrange a loaner car for me to get back home to Ashland if I needed it. From start to finish I ...
Carrera Motors- what separates them from other dealers? After care customer service. Talk to dan Horton, the GM regarding any concerns and they will be addressed.
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